The Simple
hosting Plan @ €3.50
iBrowse’s Terms of Service.
The use of services from iBROWSE, [hereafter referred to as
"iBROWSE"] constitutes agreement to these terms..
1.) Account Setup / Email on file
We will setup your account after we have received payment and we
and/or our payment partner(s) have screened the order(s) incase of
fraud. It is your responsibility to provide us with an email address which is
not @ the domain(s) you are signing up under. If there is ever an abuse
issue or we need to contact you, the primary email address on file will be
used for this purpose. It is your responsibility to ensure the email address
on file is current or up to date at all times. Providing false contact
information of any kind may result in the termination of your account. In
dedicated server purchases or high risk transactions, it will be necessary
to provide government issued identification and possibly a scan of the
credit card used for the purchase. If you fail to meet these requirements,
the order may be considered fraudulent in nature and be denied.
Transfers
Our transfers team will make every effort to help you move your site to
us, however, we can not make guarantees of the transfer process. We
provide this as a courtesy service and can not make guarantees
regarding its availability or the amount of time it may take as each host is
configured a little differently. We will try our best, however, in some cases
we may be unable to assist you in a transfer of data from an old host.
2.) Content
All services provided by iBROWSE may only be used for lawful purposes.
The laws of the State of Florida, the State of Texas, and the United States
of America apply.
The customer agrees to indemnify and hold harmless iBROWSE from
any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is
prohibited. This includes but is not limited to unauthorized copying of
music, books, photographs, or any other copyrighted work. The offer of
sale of any counterfeit merchandise of a trademark holder will result in
the immediate termination of your account. If you believe that your
copyright or trademark is being infringed upon, please email
iibrowse@ibrowseonline.com
Examples of unacceptable material include:
IRC Bots, Proxy Scripts / Anonymizers, Pirated Software / Warez, ".img" /
image hosting only sites that do not host an actual domain name, Escrow,
High-Yield Interest Programs(HYIP) or related sites, Investment sites
(FOREX, egold exchange), AutoSurf sites, Bank Debentures, Bank
Debenture Trading Programs, Prime Banks Programs, lottery sites, muds
/ rpg's, hate sites, hacker focused sites/archives/programs, or sites
promoting illegal activities, IP Scanners, Brute Force Programs, Mail
Bombers and Spam Scripts
Acceptable material on Dedicated Servers:
Proxy Scripts / Anonymizers, Image Hosting sites and muds / rpg's
We reserve the right to refuse service to anyone. Any material that, in our
judgment, is obscene or threatening is prohibited and will be removed
from our servers with or without notice.
Failure to respond to email from our abuse department within 48 hours
may result in the suspension or termination of your services. All abuse
issues must be dealt with via troubleticket/email and will have a response
within 48 hours.
If in doubt regarding the acceptability of your site or service, please
contact us at ibrowse@ibrowseonline.com and we will be happy to assist
you.
Potential harm to minors is strictly forbidden, including but not limited to
child pornography or content perceived to be child pornography (Lolita):
Any site found to host child pornography or linking to child pornography
will be suspended immediately without notice.
Resellers: we will suspend the site in question and will notify you so you
may terminate the account. We will further monitor your activity; more
than one infraction of this type may result in the immediate termination of
your account.
Direct customers: Your services will be terminated with or without notice.
Violations will be reported to the appropriate law enforcement agency.
It is your responsibility to ensure that scripts/programs installed under
your account are secure and permissions of directories are set properly,
regardless of installation method. When at all possible, set permissions
on most directories to 755 or as restrictive as possible. Users are
ultimately responsible for all actions taken under their account. This
includes the compromise of credentials such as username and password.
It is required that you use a secure password. If a weak password is
used, your account may be suspended until you agree to use a more
secure password. Audits may be done to prevent weak passwords from
being used. If an audit is performed, and your password is found to be
weak, we will notify you and allow time for you to change/update your
password.
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail,
bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as
spam. Any user who sends out spam will have their account terminated
with or without notice.
Sites advertised via SPAM (Spamvertised) may not be hosted on our
servers. This provision includes, but is not limited to SPAM sent via fax,
email, instant messaging, or usenet/newsgroups. No organization or
entity listed in the ROKSO may be hosted on our servers. Any account
which results in our IP space being blacklisted will be immediately
suspended and/or terminated.
iBROWSE reserves the right to require changes or disable as necessary
any web site, account, database, or other component that does not
comply with its established policies, or to make any such modifications in
an emergency at its sole discretion.
iBROWSE reserves the right to charge the holder of the account used to
send any unsolicited e-mail a clean up fee. This cost of the clean up fee
is entirely at the discretion of iBROWSE.
4.) Payment Information
You agree to supply appropriate payment for the services received from
iBROWSE, in advance of the time period during which such services are
provided. You agree that until and unless you notify iBROWSE of your
desire to cancel any or all services received, those services will be billed
on a recurring basis.
Cancellations must be done in writing via email to
iibrowse@ibrowseonline.com. Once we receive your cancellation and
have confirmed all necessary information with you via e-mail, we will
inform you that your account has been canceled. At this time, your
account with us has been canceled. If you do not hear back from us or
receive an e-mail confirming this cancellation, please contact us
immediately.
As a client of iBROWSE, it is your responsibility to ensure that your
payment information is up to date, and that all invoices are paid on time.
iBROWSE provides a 10 day grace period from the time the invoice is
due and when it must be paid. Any invoice that is overdue for 10 days
and not paid will result in a $10 late fee and/or an account suspension
until account balance has been paid in full.
Invoices that have been paid more than once with multiple Paypal
Subscriptions can only be added as credit towards the account and
cannot be refunded via Paypal. If you require assistance with this
provision, please contact ibrowse@ibrowseonline.com
iBROWSE reserves the right to change the monthly payment amount and
any other charges at anytime.
iBrowse’s Terms of Service.
5.) Backups and Data Loss
Your use of the service is at your sole risk. iBROWSE is not responsible
for files and/or data residing on your account. You agree to take full
responsibility for files and data transferred and to maintain all appropriate
backup of files and data stored on iBROWSE servers.
6.) Cancellations and Refunds
iBROWSE reserves the right to cancel the account at any time with or
without notice.
Any abuse of our staff in any medium or format will result in the
suspension or termination of your services.
Customers may cancel at any time via email. iBROWSE do not make
refunds for money paid in advance.
Only first-time accounts are eligible for a refund. For example, if you've
had an account with us before, cancelled and signed up again, you will
not be eligible for a refund or if you have opened a second account with
us.
Violations of the Terms of Service will waive the refund policy.
7a.) Resource Usage
User may not:
a) Use 25% or more of system resources for longer then 90 seconds.
There are numerous activities that could cause such problems; these
include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run stand-alone, unattended server-side processes at any point in
time on the server. This includes any and all daemons, such as IRCD.
c) Run any software that interfaces with an IRC (Internet Relay Chat)
network.
d) Run any bit torrent application, tracker, or client. Please note that you
may link to torrents off server, but may not host or store them.
e) Participate in any file-sharing/peer-to-peer activities
f) Run any gaming servers such as counter-strike, half-life,
battlefield1492, etc
g) Run cron entries with intervals of less than 15 minutes
When using PHP include functions for including a local file, include the
local file rather than the URL. Instead of
include("http://yourdomain.com/include.php") use include("include.php")
7b.) INODES
The use of more then 50,000 INODES will result in account suspension.
Accounts found exceeding 50,000 INODES will not be backed up on our
backup servers. A INODE is the actual file or directory and not the size of
that file or directory. For example your index.html file is 1 INODE. A
directory called homework is counted as 1 INODE as well.
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies
depending on the hosting package you purchase. Should your account
pass the allocated amount we reserve the right to suspend the account
until the start of the next allocation, suspend the account until more
bandwidth is purchased at an additional fee, suspend the account until
you upgrade to a higher level of package, terminate the account and/or
charge you an additional fee for the overages. Unused transfer in one
month cannot be carried over to the next month.
9.) Money back Guarantee
On dedicated servers and colocation no full refund will be honored -- the
30 day money back guarantee does not apply. We reserve the right to
refund a prorated amount or no refund at all.
Each of iBROWSE's managed shared and reseller servers carry a 30 day
unconditional money back guarantee on them. If you are not completely
satisfied with our services within the first 30 days of your service, you will
be given a full refund of the contract amount. Remember, this is only for
monthly shared or reseller packages and does not apply to dedicated
servers, administrative fees, install fees for custom software, or domain
name purchases.
10.) Uptime Guarantee
If your shared / reseller server has a physical downtime that is not within
the 99.9% uptime you may receive one month of credit on your account.
Approval of the credit is at the discretion of iBROWSE dependant upon
justification provided. Third party monitoring service reports may not be
used for justification due to a variety of factors including the monitor's
network capacity/transit availability. The uptime of the server is defined as
the reported uptime from the operating system of the server which may
differ from the uptime reported by individual services. To request a credit,
please contact ibrowse@ibrowseonline.com with justification. All requests
must be made in writing via email. Uptime guarantees only apply to
shared / reseller solutions. Dedicated servers are covered by a network
guarantee in which the credit is prorated for the amount of time the server
is down which is not related to our uptime guarantee.
11.) Hosting accounts
You may not resell web hosting to other people, if you wish to resell
hosting you must use a reseller account. Please contact us if you need a
reseller account.
12.) Dedicated Servers
iBROWSE reserves the right to reset the password on a dedicated server
if the password on file is not current so that we may do security audits as
required by our datacenter. It is the responsibility of the client to ensure
that there is a valid email address and current root password on file for
their dedicated server on file to prevent downtime from forced password
resets. iBROWSE reserves the right to audit servers as needed and to
perform administrative actions at the request of our datacenter. Dedicated
servers are NOT backed up by us and it is the responsibility of the client
to maintain backups or have a solution for this. You may purchase an
additional hard drive and maintain backups to it as the most simple
solution. Please contact ibrowse@ibrowseonline.com if you wish to obtain
a secondary hard drive. It is your responsibility to maintain backups.
13.) Price Change
The amount you pay for hosting will never increase from the date of
purchase. We reserve the right to change prices listed on iBROWSE, and
the right to increase the amount of resources given to plans at any time.
14a.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold iBROWSE
harmless from any and all demands, liabilities, losses, costs and claims,
including reasonable attorney's fees asserted against iBROWSE, its
agents, its customers, officers and employees, that may arise or result
from any service provided or performed or agreed to be performed or any
product sold by customer, its agents, employees or assigns. Customer
agrees to defend, indemnify and hold harmless iBROWSE against
liabilities arising out of; (1) any injury to person or property caused by any
products sold or otherwise distributed in connection with iBROWSE; (2)
any material supplied by customer infringing or allegedly infringing on the
proprietary rights of a third party; (3) copyright infringement and (4) any
defective products sold to customers from iBROWSE's server.
14b.) Arbitration
By using any iBROWSE services, you agree to binding arbitration. If any
disputes or claims arise against iBROWSE or its subsidiaries, such
disputes will be handled by an arbitrator of iBROWSE's choice. All
decisions rendered by that arbitrator will be binding and final. You are
also responsible for any and all costs related to such arbitration.
15.) Disclaimer
iBROWSE shall not be responsible for any damages your business may
suffer. iBROWSE makes no warranties of any kind, expressed or implied
for services we provide. iBROWSE disclaims any warranty or
merchantability or fitness for a particular purpose. This includes loss of
data resulting from delays, no deliveries, wrong delivery, and any and all
service interruptions caused by iBROWSE and its employees.
16.) Disclosure to law enforcement
iBROWSE may disclose any subscriber information to law enforcement
agencies without further consent or notification to the subscriber upon
lawful request from such agencies.
We will cooperate fully with law enforcement agencies.
17.) Changes to the TOS
iBROWSE reserves the right to revise its policies at any time without
notice.
WebHosting Made Simple
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Copyright iBrowse 2009. Email Address - ibrowse@ibrowse.ie .